Frequently Asked Questions
Everything you need to know about your Absolute Collagen journey.
How soon can I expect to see results from taking Absolute Collagen?
While individual results vary, most of our customers report noticing a difference in their skin hydration and hair texture within 6 to 12 weeks of consistent daily use.
What is the difference between bovine and marine collagen?
Absolute Collagen uses high-quality marine collagen because it is absorbed up to 1.5 times more efficiently by the body compared to bovine collagen, making it superior for beauty-led results.
How should I store my collagen supplements?
Our liquid sachets should be stored in a cool, dry place away from direct sunlight. There is no need to refrigerate them, though some customers prefer the taste when served chilled.
Do you offer international shipping?
Yes, we ship globally. Standard domestic delivery typically takes 2-3 business days, while international shipping times vary by location and usually range from 7-14 business days.
Can I cancel or pause my subscription at any time?
Absolutely. You have full control over your subscription through your account dashboard, where you can pause, skip a month, or cancel your delivery with no hidden fees.
What is your return policy for opened products?
Due to the nature of our supplement products, we cannot accept returns on opened boxes for hygiene and safety reasons. If you receive a damaged item, please contact our support team within 14 days for a replacement.